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Refund and cancellation policy
Last updated October 26, 2026
Because you see your website before you pay for it, we keep refunds simple.
Free preview
Previews are free. You never pay for a preview, so there's nothing to refund if you decide not to go ahead.
Setup fee
- You pay the setup fee only after you've seen and approved your preview.
- Once your site is live, the setup fee isn't refundable.
- If your site isn't live within 14 days after you've paid and sent everything we asked for, and the delay is on our side, you can ask for a full refund of the setup fee.
Monthly upkeep plan
- You can cancel at any time by email or text. There's no contract and no cancellation fee.
- Cancelling stops future charges. Your site stays up until the end of the month you've already paid for, then we take it offline.
- We don't refund partial months.
- If you were charged by mistake, for example after you cancelled, we'll refund that charge in full.
- On request, we'll send you a copy of your website's files when you cancel.
How to ask for a refund or cancel
Email lintelwebco@gmail.com or text (810) 553-6669 with your name and business name. We reply within two business days. Approved refunds go back to the card you paid with and usually show up within 5 to 10 business days, depending on your bank.
If something's wrong with a charge, please contact us before disputing it with your bank. We'll fix it faster.